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Jobs at Black Diamond Technologies

IT Help Desk Level 1/Level2

Location: Chicago, IL

Type: Full Time

Min. Experience: Entry Level

Organization

Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals.  When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites.  Our client is a strong, independent organization focused on advancing the world of behavioral health.

 

 

 

Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications:

 

  •  College Degree or technical degree (computer science-oriented a plus)
  •  Solid communication skills
  •  Punctual
  •  Knowledge and expereince  with PC trouble shooting
  •  Knowledge and experience with PC networking
  •  Knowledge and expreince with basic wireless networking
  • Basic understanding Windows 10 OS
  •  Basic understanding Mac 10.14 Mohave OS
  •  Basic understanding Chrome OS
  •  Basic understanding of Windows Active directory
  •  Experience with opening and finishing technical tickets with little supervision

 

If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!

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This position will be between 30-40 hours a week to start. Will likely turn into 40 hours/week. There will be 3 days of onsite work in the city of Chicago, and 2 days of remote work. Are there any issues for you with this arraingement?*
This position pays between $17-$23/hr depending on your experience and knowledge base. Is that within the expected range you are looking for?
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